📝 Description: At SilverStay, we’re on a mission to be the leading healthcare services company nationwide for complex discharges by 2030\\. We help hospitals, families, and post\\-acute providers work together to ensure even the most challenging patient discharges happen smoothly, quickly, and compassionately.
We are seeking a Registered Nurse (RN) to be embedded as a Complex Case Manager at our latest hospital partner, the University of Maryland Downtown Campus. This role is ideal for a highly motivated, outcomes\\-driven nurse who thrives in fast\\-paced environments and wants the flexibility, creativity, and autonomy to shape how patient discharges are handled. .
This isn’t a traditional hospital case management job \\- it’s the next step for ambitious RNs who are ready to innovate, collaborate, and grow. In this position, you will not only manage patient transitions but also report to and collaborate with our Chief Scientific Officer to develop scalable processes, tools, and workflows that can grow patient\\-handling capacity by orders of magnitude.
### **What You’ll Do**
* Facilitate successful discharges for complex patients by any means necessary \\- navigating barriers and driving solutions across hospital teams and post\\-acute care settings within SilverStay’s network of preferred providers \\- SNFs, LTACHs, rehab, home health, and community resources.
* Use creativity and resourcefulness to solve discharge challenges without the constraints of hospital bureaucracy.
* Participate in team rounds, care team huddles, and engage with patients and families to ensure seamless communication across all stakeholders.
* Present reports to hospital leadership on progress, scalability efforts, and results, proposing adjustments as needed.
* Build and refine scalable workflows and processes that increase efficiency and outcomes.
Partner with SilverStay leadership and hospital teams to track key metrics (LOS, readmission rates, discharge success) and continuously improve results.
* Leverage technology and data\\-driven insights to transform how complex cases are managed
### **Who You Are**
* Licensed RN in Maryland (required).
* Experienced in case management, discharge planning, or transitional care.
* Skilled at navigating post\\-acute settings (SNF, LTACH, rehab, home health).
* A patient and family\\-centered communicator with empathy, professionalism, and persistence.
* Ambitious and entrepreneurial — eager to grow, innovate, and take ownership of your work.
* Thrives in high\\-responsibility, high\\-ambiguity environments where adaptability and creativity are key.
* Tech\\-savvy and excited about the role of innovation in healthcare.
### **Why Join SilverStay**
* **Autonomy \\& flexibility:** This isn’t a rigid 7\\-to\\-7 hospital shift. You’ll have the freedom to manage your time and approach, as long as you deliver results.
* **High expectations \\+ high support:** We set ambitious goals, but we also make sure our team has the tools and backup to achieve them.
* **Growth potential:** No cap to your impact, no cap to your salary. As SilverStay grows, so can you.
* **Values\\-driven:** Empathy. Creativity. Collaboration. Ethical Conduct. And always, *wowing* patients and clients.
* **We take care of our people:** When you need help, you’ll get an answer right away. We prioritize responsiveness, support, and being genuinely good colleagues.
### **Compensation \\& Benefits**
* **Competitive Salary:** $100,000 \\- $140,000, commensurate with experience and potential impact.
* **Performance\\-Bonus:** Bonus structure that can add 10% to 40% of base salary, tied directly to outcomes and results.
* **Health \\& Wellness:** Comprehensive medical, dental, and vision coverage \\- including spouse and family.
* **Retirement Planning:** 401(k) with employer contribution.
* **Paid Time Off:** Generous PTO plus holidays.
* **Flexible schedule** with autonomy to structure your time around outcomes, not shifts.
* **Professional Development:** Ongoing training, mentorship, and opportunities to grow into leadership as SilverStay expands.
SilverStay is a 2024 Baltimore Business Journal Best Places to Work! Learn more about SilverStay here.