š Location: Sebring, FL, US
š¼ Type: Fulltime
š Work: On-site
š° Salary: USD 31 - 50 (hourly)
š Description: **All the benefits and perks you need for you and your family:**
Paid Days Off from Day One
Student Loan Repayment Program
Career Development
Whole Person Wellbeing Resources
Mental Health Resources and Support
**Our promise to you:**
Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose\\-minded team. All while understanding that **together** we are even better.
**Schedule:** Full Time
**Shift** : Days
**Location:** 4200 Sun 'n Lake Boulevard Sebring, FL 33872
**The community you'll be caring for:** AdventHealth Sebring
Faith Based \\& Mission driven Facility
Largest Employer in the County
Surrounded by beautiful Lakes, Golf Courses and Floridas oldest State Park
Close knit community with a home town family feel
2 hours to just about any beach on either Coast
Local arts scene from museums and theaters to festivals and galleries
Local restaurants with the authentic taste of Florida
Near 100 clear, freshwater lakes. Ideal for swimming, boating and fishing
Beautiful agriculture and farmland
Sebring is known for motorsports and home to the famous Sebring International Raceway
Nature and hiking trails
**The role you'll contribute:**
Patient Advocate position requires excellent customer service skills and ability to work with all types of people. Represents the patients best interest on the healthcare team (as needed) and understands sensitivity to anxiety patients and their families can suffer when hospitalized. Must be able to show empathy, compassion, stay calm and be professional when patients and/or family members are upset or angry, and work with department leaders to help resolve issues, when a resolution is possible.
**The value you'll bring to the team:**
Strong service skills and ability to provide sensitive communication effectively across multiple situations and personality types.
Ability to build trust, rapport and work in a supportive way to troubleshoot and resolve issues.
Ability to handle stressful situations, work with a sense of urgency, work on multiple projects, and be flexible and adaptable to change.
Takes patient complaints and works with directors to resolve.
Keeps log of patient complaints and follows \\-up appropriately
Qualifications
**The expertise and experiences you'll need to succeed:**
Bachelor of Science in Nursing
Two years of experience in nursing
Demonstrated experience in customer service
State of Florida RN License
BLS
This facility is an equal opportunity employer and complies with federal, state and local anti\\-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
**Category:** Patient Experience
**Organization:** AdventHealth Heartland
**Schedule:** Full\\-time
**Shift:** 1 \\- Day
**Req ID:** 25035931
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
š Apply Direct: https://AdventHealth.contacthr.com/149013864
š Job Board: https://www.indeed.com/viewjob?jk=9551fc4969c31cfa