Phone Triage Nurse (Rheumatology), Full Time Days at Holland Hospital

📍 Location: Holland, MI, US
💼 Type: Fulltime
🏠 Work: On-site
💰 Salary: USD 29 - 44 (hourly)

📝 Description: CURRENT HOLLAND HOSPITAL EMPLOYEES\\- Please apply through Find Jobs from your Workday employee account.
Job Profile Summary

The RN is responsible for the provision and coordination of patient\\-centered care. The RN will assist the physician with patient calls, maintaining medical record information, coordinate patient care with other health care providers including necessary prior\\-authorizations. The RN will focus on prevention, health promotion, patient education, and patient assistance. Under the supervision of a physician the RN is involved in providing telephone assistance to advise, counsel and instruct patients on health care treatment for acute and chronic conditions.
Pay Range: $29\\.74 \\- $44\\.61/hour
Employment Type: Full Time, 80 hours every 2 weeks
Schedule: Monday \\- Thursday 7:30 am \\- 4:30 pm, Friday 7:30 am \\- 4:00 pm
Requirements: Graduate of accredited Registered Nursing Program required, Current Michigan RN license required, BLS for the Healthcare Provider by 60 days after hire required
PROFESSIONAL NURSING PRACTICE* Promotes patient safety by maintaining the policies and procedures of the physician office.
* Achieves office\\-specific initial and ongoing competencies.
* Maintains the ANA Standards of Professional Performance including: Participates and is mindful of the quality initiatives of physician practice; maintains nursing practice in relation to professional practice standards and guidelines, relevant statutes, rules and regulations; and contributes to the professional development of peers and colleagues.
* Works with physician and patient rendering medical care via telephone.
* Coordinates patient care involving other members of the health care team in relation to Patient\\-Centered Medical Home as appropriate.
* Considers factors related to safety, effectiveness, cost and impact on practice in the planning and delivery of nursing service.
* Works with other team members to ensure appropriate access to patient care.
* May review incoming referrals to ensure they are appropriately triaged for urgency.
* Provides patient education either in person or via phone regarding upcoming procedures in the office or hospital.


DEVELOPS AND IMPLEMENTS NURSING REGIMENS* The RN may develop and initiate nursing regimens, for example: Assessing patients via phone to determine need for treatment or urgent/emergent care. Will use standard protocols developed by the nursing team and approved by physicians where applicable.
* Implements patient management plans as devised and directed by a physician.
* Orders medications as directed by a supervising health professional.


DOCUMENTATION* Documents patient information in the medical record.
* Assists with maintaining patient medication logs, problem lists, completes prescription files and communication logs.
* Files records in accessible, confidential and secure system.
* Ensures documentation is clear, concise and accurately reflects information provided by the patient to assist the physician in determining treatment plans.
* Enters orders into the medical record as directed by the physician.


QUALITY IMPROVEMENT* Supports the quality improvement activities of the facility and responds appropriately to change.
* Participates in learning or teaching experiences as appropriate.
* Requests supervision when needed and utilizes supervision effectively.
* Ensures compliance with policy, procedure and regulatory requirements.
* Maintains patient rights, confidentiality.
* Ensures appropriate documentation for billing, if applicable, is completed to maintain ethical billing practices.

* Minimum Associates Degree in Nursing (RN) required
* Current Michigan RN Licensure required
* BLS For the Healthcare Provider 60 days after hire required


Holland Hospital is an Equal Opportunity Employer, please see our EEO policy
🔗 Apply Direct: https://hollandhospital.wd1.myworkdayjobs.com/en-US/External/job/Holland-MI/Phone-Triage-Nurse--Rheumatology---Full-Time-Days_JR103838
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