đź“Ť Location: Remote, US
đź’Ľ Type: Parttime
🏠Work: Remote
đź’° Salary: USD 26 - 28 (hourly)
📝 Description: Part\\-time Position – Remote
Our Client is a highly innovative, fast\\-growing, mission\\-driven population health management company that supports value\\-based care initiatives. Their objective is simple: improve health outcomes and reduce the total cost of care. At Brilliant Care, they strive to proactively identify at\\-risk hypertensive, diabetic, and CHF patients and provide them with personalized access to a nurse care manager who works as an extension to the provider. Using high\\-touch care coordination and advanced remote technologies, Brilliant Care improves patient compliance and medication adherence while reducing unnecessary ER and hospital visits. Essentially, they help improve outcomes substantially, without heavy lift or any out\\-of\\-pocket costs for healthcare organizations. **\\#BrilliantCare**
**The Company**
Brilliant Care is a leading provider of innovative healthcare solutions specializing in remote patient monitoring, chronic care management, and patient\\-centered care coordination. The company's mission is to empower patients and providers through technology\\-driven, compassionate care that improves health outcomes and enhances quality of life. With a team of dedicated healthcare professionals, Brilliant Care partners with medical practices across the country to deliver scalable, personalized support for individuals managing chronic conditions. At Brilliant Care, they are redefining how healthcare is delivered—smarter, faster, and more connected.
**The Position**In this position, you’ll support healthcare providers by delivering high\\-quality, tech\\-enabled care to patients managing chronic conditions. Our Client is looking for someone passionate about patient education, driven to handle a high volume of triage calls, and flexible in a fast\\-paced, evolving healthcare environment.
**Duties \\& Responsibilities**
* Enroll patients into the Remote Patient Monitoring (RPM) program
* Educate and train patients on proper device usage and expectations
* Monitor daily physiological data captured from patient devices
* Conduct regular coaching calls to encourage patient compliance
* Follow up with patients who are non\\-compliant with data submissions
* Serve as the primary point of contact for patients to build rapport and maintain satisfaction
* Analyze incoming patient data and triage abnormal readings promptly
* Escalate urgent health concerns to providers for further evaluation
* Provide health coaching for high\\-risk patients with diabetes, hypertension, and CHF
* Document patient assessments, health education, and planned interventions in electronic health records
* Maintain detailed and accurate notes of all patient interactions and communications
* Support providers by presenting relevant patient information for clinical decision\\-making
* Collaborate with providers and practice teams to ensure seamless care coordination
* Identify and professionally address provider or workflow challenges to ensure RPM program success
* Adapt workflows and procedures based on provider or practice feedback
* Communicate effectively with providers regarding patient needs and necessary care adjustments
**Supervisory Responsibilities**
* No immediate direct reports
**Skills \\& Qualifications**
* LPN or RN required
* Minimum of 5 years work experience working in practice or healthcare setting
* Must be fluent in both English and Spanish
* Strong verbal communication and patient education skills
* Ability to build patient trust and encourage program compliance
* Experience in health coaching, especially for chronic conditions like diabetes, hypertension, and CHF
* Detail\\-oriented with strong documentation and EHR charting skills
* Ability to analyze and respond to clinical data and alerts
* Knowledge of Remote Patient Monitoring (RPM) systems and protocols
* Familiarity with care coordination and healthcare team communication
* Skilled in addressing patient concerns with empathy and professionalism
* Able to identify practice challenges and suggest workflow improvements
* Comfortable working in a fast\\-paced, patient\\-facing healthcare environment
* Adaptable and responsive to evolving provider and organizational needs
**Work Environment**
* Part\\-time Remote role
* Alternating weekends, 8am\\-5pm in time zone of residence
* Residency in one of the following states will be accepted: VA, GA, TX, AZ, MD, PA, NY, or SC.
**Compensation**
* Position offers an hourly rate of $26\\-$28, with additional benefits
**Certificates, Licenses, Registrations**
* Registered LPN, LVN or RN
* Active compact nursing license (NLC)
**Other Duties**
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
*This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.***Perks of the Job****Health Benefits**
For full\\-time employees, Brilliant Care pays sixty (60%) percent of employee’s Health insurance premium**Vision Benefits**
For full\\-time employees, Brilliant Care pays sixty (60%) percent of employee’s Vision insurance premium**Dental Benefits**
For full\\-time employees, Brilliant Care pays sixty (60%) percent of employee’s Dental insurance premium**Dynamic Team**
You will be working with a small, but growing, highly sophisticated firm**Paid Leave**
Full\\-time employees receive twelve (12\\) Paid Time Off (PTO) Days, in addition to six (6\\) Paid National Holidays**Dream Team**
Every prospective employer says their culture is the best, our retention rates prove ours is
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